Accessibility Statement

TimeforThriving is committed to making our website accessible and usable for everyone, including people with disabilities, neurodivergent users, and those who use assistive technologies. We aim to provide an inclusive digital experience that reflects our values of care, respect and equity.

This statement explains our approach to accessibility on timeforthriving.co.uk, what we are doing to improve it, and how you can contact us if you experience any difficulties.

Our commitment

We strive to meet the Web Content Accessibility Guidelines (WCAG) 2.1 AA standard wherever possible. This means we design and maintain our website with the following principles in mind:

  • Content that is perceivable by all users, including those who rely on screen readers or captions.

  • Interfaces that are operable using a keyboard, mouse, touch or assistive technology.

  • Information that is understandable and presented in clear, plain language.

  • A robust website that works across devices, browsers and assistive tools.

We recognise that accessibility is an ongoing process, not a one-time task, and we continually review and improve our website.

What we have done to improve accessibility

To support accessibility, we have taken steps including:

  • Using clear headings and logical page structure to aid navigation.

  • Ensuring text has sufficient colour contrast against backgrounds.

  • Adding descriptive alternative text to images where possible.

  • Designing forms to be usable with keyboard navigation.

  • Testing pages across different devices and screen sizes.

  • Working to ensure compatibility with common assistive technologies.

Known limitations

Despite our best efforts, some areas of the site may not yet fully meet accessibility standards. For example, older embedded content, third-party tools or legacy documents may present challenges. We are actively working to identify and resolve these where possible.

If you encounter any part of the site that is difficult to access or use, please let us know so we can prioritise improvements.

How to get help or provide feedback

If you need information in an alternative format (such as large print, audio, or plain text), or if you have difficulty using any part of our website, please contact us:

Email: timeforthriving@healthisone.co.uk
Phone: 0330 202 0283

We will aim to respond within five working days and will work with you to provide the information you need in a suitable format.

Enforcement and complaints

If you are not satisfied with our response or believe we are not meeting our accessibility obligations, you have the right to raise a complaint. You may also contact the Equality Advisory and Support Service (EASS) for guidance on your rights.

Website: www.equalityadvisoryservice.com
Phone: 0808 800 0082

Review of this statement

This Accessibility Statement will be reviewed regularly and updated as our website evolves and accessibility standards develop.